Terms of UseEffective Date: May 18, 2026Website: productionhouseco.comWelcome to Production House. These Terms of Use govern your access to and use of our website, services, content, and any related communications provided by The Production House, LLC or its affiliates ("Production House," "we," "us," or "our").By accessing or using our website, submitting a form, booking a call, purchasing services, or otherwise engaging with us, you agree to these Terms of Use. If you do not agree, please do not use our website or services.1. Use of Our WebsiteYou may use our website only for lawful purposes and in accordance with these Terms. You agree not to:use the website in any way that violates applicable laws or regulationsattempt to gain unauthorized access to our systems, servers, or accountsinterfere with the functionality or security of the websitecopy, scrape, reproduce, distribute, or exploit website content without our written permissionsubmit false, misleading, or fraudulent information through any form on the websiteWe reserve the right to suspend or block access to users who violate these Terms.2. ServicesProduction House provides creative, marketing, website design, development, advertising, branding, and related business services. Any services offered through our website are subject to separate proposals, agreements, invoices, scopes of work, or subscription terms where applicable.Nothing on this website constitutes a binding offer to perform services unless and until both parties agree in writing.3. No Guarantee of ResultsWe strive to provide high-quality work and strategic guidance, but we do not guarantee any specific business result, including:search engine rankingsadvertising performancelead volumerevenue growthconversion ratessocial media growthbusiness outcomes of any kindResults depend on many factors outside of our control, including market conditions, competition, budgets, offer strength, timing, platform changes, and client responsiveness.4. Intellectual PropertyAll content on this website, including but not limited to text, graphics, branding, logos, layouts, images, videos, downloads, and design elements, is owned by or licensed to Production House and is protected by intellectual property laws.You may not reproduce, modify, republish, distribute, display, or create derivative works from our content without our prior written consent.Any materials, concepts, proposals, mockups, drafts, or strategies we provide before full payment or outside an executed agreement remain our property unless otherwise stated in writing.5. Client ContentIf you provide us with text, images, logos, videos, product information, login credentials, or other materials, you represent that you have the legal right to use and share those materials.You grant us a limited right to use that content solely for the purpose of providing services to you, unless otherwise agreed in writing.You are responsible for ensuring that any content you provide does not violate third-party rights, including copyright, trademark, privacy, or publicity rights.6. Third-Party Platforms and ToolsOur services may involve third-party platforms, software, hosting providers, payment processors, ad platforms, plugins, integrations, and other external services, including but not limited to Google, Meta, Shopify, Framer, Stripe, Mailchimp, Twilio, and similar providers.We are not responsible for the performance, downtime, errors, policy changes, fees, account suspensions, or data practices of third-party services. Your use of those platforms may also be subject to their own terms and policies.7. Payments and SubscriptionsCertain services may be offered on a one-time, recurring, or subscription basis. By purchasing services from us, you agree to pay all fees as outlined in your proposal, invoice, checkout page, or separate agreement.Unless otherwise stated in writing:fees are due on the schedule specified at checkout or in your invoicerecurring services may renew automatically until canceledlate payments may result in paused work, delayed delivery, or service suspensionall payments made are non-refundable unless otherwise stated in writingIf a specific service includes cancellation terms, minimum commitments, or notice requirements, those terms will control in addition to these Terms of Use.8. Project Timelines and DelaysAny timelines, turnaround estimates, or launch targets provided by Production House are good-faith estimates only. Delivery may be delayed by factors including:delayed client feedback or approvalsincomplete content submissionsthird-party platform issuesscope changestechnical issues outside our controlProduction House is not liable for delays caused by client inaction, third-party systems, or force majeure events.9. Acceptable CommunicationsBy submitting a contact form, scheduling a call, requesting a quote, or otherwise providing your contact information, you consent to receive communications from us related to your inquiry, project, account, or services. These may include email, phone calls, and text messages.You may opt out of marketing communications at any time, but we may still contact you regarding active service-related matters. For SMS-specific opt-in, opt-out, and program terms, see Section 18 below.10. DisclaimerOur website and all content, information, and services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Production House disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.We do not warrant that the website will be uninterrupted, secure, error-free, or free of harmful components.11. Limitation of LiabilityTo the fullest extent permitted by law, Production House shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings, arising from or related to your use of the website or our services.Our total liability for any claim arising out of or relating to these Terms or your use of our website or services shall not exceed the amount paid by you to Production House for the specific service giving rise to the claim during the three-month period preceding the event.12. IndemnificationYou agree to defend, indemnify, and hold harmless Production House and its owners, officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of:your use of the websiteyour violation of these Termsyour violation of any law or third-party rightany content or materials you submit or provide to us13. TerminationWe reserve the right to terminate or restrict access to our website or services at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct that may harm Production House, our clients, or others.Any provisions that by their nature should survive termination will survive, including intellectual property, payment obligations, disclaimers, limitation of liability, and indemnification.14. PrivacyYour use of our website is also subject to our Privacy Policy. If you provide personal information through our website, you agree that we may collect and use it in accordance with our Privacy Policy.15. Governing LawThese Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.Any dispute arising out of or relating to these Terms or your use of our website or services shall be resolved in the state or federal courts located in Pinellas County, Florida, and you consent to the jurisdiction of those courts.16. Changes to These TermsWe may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the revised Terms.17. Contact UsIf you have questions about these Terms of Use, you can contact us at:Production House7901 4TH ST N STE 300ST. PETERSBURG, FL 33702info@productionhouseco.comproductionhouseco.com18. SMS Program TermsProgram description: By submitting your phone number through any pricing gate at productionhouseco.com (including productionhouseco.com/website-seo, /digital-marketing, /websites-lp, and /content-lp) and completing the SMS verification process, you expressly opt in to receive SMS messages from The Production House, LLC related to your inquiry. The program consists of a verification code (sent immediately when requested) and a single follow-up message inviting you to book a consultation call.Message frequency: You will receive up to 1 verification code per request and 1 follow-up message per submission. We do not send recurring marketing SMS without separate opt-in.Opt-out: Reply STOP to any message at any time to unsubscribe. After STOP is received, you will get a single confirmation and no further messages will be sent. To re-subscribe, contact max@productionhouseco.com.Help: Reply HELP to any message for assistance, or email max@productionhouseco.com.Charges: Message and data rates may apply. Production House does not charge for SMS messages; standard carrier rates apply per your wireless plan.Carrier disclaimer: Carriers are not liable for delayed or undelivered messages. Service is provided on an as-available basis.Supported carriers: AT&T, T-Mobile, Verizon, and most other major US wireless carriers.Mobile information sharing: The Production House, LLC does not sell, rent, lease, or share mobile information (including phone numbers and SMS opt-in data) with third parties or affiliates for marketing or promotional purposes. This restriction does not apply to messaging service providers (such as Twilio) acting as our data processors to deliver the messages on our behalf.