Production House Co (“Production House,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit productionhouseco.com, submit a form, schedule a consultation, interact with our advertisements, subscribe to emails, or otherwise communicate with us.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Who We Are
Production House Co is a Tampa-based digital marketing agency that provides website design and development, SEO, paid advertising, photo and video production, branding, email marketing, CRM, and related marketing services for growing businesses.
Website: https://www.productionhouseco.com
Privacy contact: max@productionhouseco.com
Mailing address: 5008 S MacDill Ave, Apt 12, Tampa, FL 33611
2. Information We Collect
We collect information you provide directly, information collected automatically when you use our website, and information we may receive from advertising platforms, scheduling tools, CRM systems, analytics tools, or other service providers.
Information you provide
When you fill out a form, request a marketing review, schedule a call, subscribe to updates, contact us, or become a client, we may collect:
Full name
Company name
Email address
Phone number
Website URL
Business information, goals, and service interests
Project details, budgets, timelines, and marketing needs
Billing and payment-related information
Messages, files, feedback, and other information you choose to share with us
Information collected automatically
When you visit our website or interact with our digital marketing, we may collect technical and usage information, including:
IP address and approximate location
Browser type, device type, and operating system
Pages viewed, time on page, clicks, and referring URLs
Form interactions and conversion events
Cookie identifiers, pixel data, and similar tracking information
Information from third parties
We may receive information from platforms and tools we use to operate our business and marketing, such as:
Advertising platforms, including Meta, Google, LinkedIn, or similar services
Analytics tools, including Google Analytics or similar services
Scheduling, CRM, form, email, payment, and project management tools
Public business directories, social media profiles, or other publicly available sources
3. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide requested information
Schedule consultations, audits, strategy calls, and meetings
Prepare proposals, estimates, contracts, invoices, and project plans
Provide website, SEO, advertising, content, branding, CRM, email, and other marketing services
Manage client relationships, projects, support, reporting, and communication
Send service updates, marketing emails, newsletters, and follow-up messages
Measure website performance, ad performance, campaign attribution, and lead quality
Improve our website, offers, content, processes, and client experience
Protect our website, business, clients, and users from fraud, abuse, or security risks
Comply with legal obligations and enforce our agreements
We do not sell your personal information for money.
4. How We Share Your Information
We may share information with trusted third parties when necessary to operate our business, provide services, or comply with the law. These may include:
Service providers that help us host our website, manage forms, schedule calls, process payments, send emails, manage CRM data, run analytics, and support client projects
Advertising and analytics platforms that help us measure performance, improve targeting, and understand campaign results
Contractors, team members, or production partners who help us deliver client work
Professional advisors, such as accountants, attorneys, and business consultants
Legal authorities, regulators, or other parties when required by law, court order, or to protect our rights, users, clients, or business
Successors or assigns if our business is involved in a merger, acquisition, financing, restructuring, or sale of assets
We do not share your information with unrelated third parties for their independent marketing purposes without your consent.
5. Cookies, Pixels, and Tracking Technologies
Our website and ads may use cookies, pixels, tags, scripts, and similar technologies to operate the site, remember preferences, measure traffic, analyze performance, and deliver or measure advertising.
These technologies may be used by us and by third-party platforms such as Google, Meta, LinkedIn, or similar providers. They may help us understand which pages people visit, which ads or campaigns are effective, and whether visitors submit forms or take other actions.
You can control cookies through your browser settings. You may also be able to manage personalized advertising preferences through the settings provided by advertising platforms, including:
Google Ads Settings: https://adssettings.google.com
Meta Ad Preferences: https://www.facebook.com/adpreferences
Network Advertising Initiative opt-out: https://www.networkadvertising.org/choices/
Digital Advertising Alliance opt-out: https://optout.aboutads.info/
Some parts of our website may not function properly if cookies are disabled.
6. Advertising and Lead Forms
If you submit your information through a lead form on Meta, Google, LinkedIn, or another advertising platform, that platform may share your submitted information with us according to its own privacy policy and lead form terms. Once we receive that information, this Privacy Policy applies to how we use and protect it.
We may use the information you provide through ads or lead forms to contact you about our services, respond to your request, schedule a consultation, send relevant follow-up messages, and measure campaign performance.
7. Email and Text Communications
If you provide your email address or phone number, we may contact you about your inquiry, project, account, or services you requested. We may also send marketing or promotional messages where permitted by law.
You can opt out of marketing emails by using the unsubscribe link in an email or by contacting us. You can opt out of marketing text messages by replying STOP, if text messaging is used. Even if you opt out of marketing messages, we may still send transactional or service-related communications.
SMS messaging program: If you submit your phone number through a pricing gate on productionhouseco.com and complete SMS verification, you consent to receive text messages from The Production House, LLC related to your inquiry. You will receive up to one verification code per request and one follow-up message per submission. We do not send recurring marketing SMS without separate opt-in. Message and data rates may apply, and message frequency varies.
You can opt out of SMS at any time by replying STOP, and reply HELP for assistance. You may also opt out by emailing max@productionhouseco.com.
The Production House, LLC does not sell, rent, lease, or share mobile information (including phone numbers and SMS opt-in data) with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with messaging service providers (such as Twilio) acting as our data processors solely to deliver these messages.
8. Client and Project Information
As part of our services, clients may provide access to websites, analytics, ad accounts, CRM systems, email platforms, content libraries, brand assets, customer lists, or other business systems. We use that information only to provide the services requested, manage the client relationship, troubleshoot issues, report performance, and support the client’s marketing operations.
Clients are responsible for ensuring they have the right to provide us with any customer, lead, employee, or third-party information they share with us.
9. Data Retention
We keep personal information for as long as reasonably necessary to provide services, respond to inquiries, manage business records, maintain client history, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer needed, we may delete, anonymize, or archive it according to our business needs and legal obligations.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
If you believe your information has been compromised through your interaction with us, please contact us promptly.
11. Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Object to or limit certain uses of your information, where applicable
To make a privacy request, contact us at max@productionhouseco.com. We may need to verify your identity before completing a request.
Some requests may be limited by legal, contractual, security, or operational requirements.
12. State Privacy Rights
Some U.S. state privacy laws provide residents with additional rights. If a state privacy law applies to you and to our business, we will respond to applicable privacy requests as required by that law.
We do not knowingly sell personal information for money. Some privacy laws define “sale” or “sharing” broadly to include certain advertising, analytics, or tracking activities. If applicable law gives you the right to opt out of those activities, you may contact us using the information in this policy.
13. Children’s Privacy
Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.
14. Third-Party Links
Our website may link to third-party websites, platforms, or services. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for their privacy practices, content, or security. We encourage you to review their privacy policies before providing information to them.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. If we make material changes, we may provide additional notice on our website or through another appropriate method.
16. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact us at:
Production House Co
Website: https://www.productionhouseco.com
Email: max@productionhouseco.com
Mailing Address: 5008 S MacDill Ave, Apt 12, Tampa, FL 33611